Under the supervision of the Aztec Aquaplex Supervisor, the Aquaplex Lifeguard is responsible for upholding Aztec Recreation Department values of Wellness, Integrity, Safety, Service, Professionalism, Excellence, and Respect at the Aztec Aquaplex. Aquaplex Lifeguards work to ensure a safe aquatic environment for all patrons and users with typical duties including (but are not limited to) ensuring patron safety, supervising aquatic activities, and customer service related tasks.
ESSENTIAL DUTIES & RESPONSIBILITIES
Maintain physical fitness, by completing required monthly swim, rescue skill practice sessions, and in-service trainings
Set-up and break-down of facility for daily operations, programs, group rentals and special events
Attending to facility appearance and cleanliness, completing inventory reports, and cleaning of the facility and its equipment
Position inclusive of Aquaplex Facilities Representative position assisting with the administrative front desk tasks for the Aztec Aquaplex
Performing related duties and responsibilities as assigned
Customer Service and Collaboration
Resolve customer concerns, respond to problems and complaints in a courteous and professional manner
Provide excellent customer service to all members and guests
Answer member questions and provide accurate information, provide tours of the facility and assist with Aquaplex desk operations
Establishes and maintains working relationships with various A.S. and University departments
Recognize and respond to all medical and incident emergencies through knowledge and application of lifeguard surveillance, rescue techniques, and conflict resolution trainings
Maintain aquatic safety equipment by inspecting and reporting any repairs needed
Ensure and maintain the safety of the Aquaplex facility, including testing and monitoring water chemistry, inspecting all pool facilities, correcting safety concerns, and reporting any unsafe conditions
Ensure the implementation of the emergency action and risk management plan including being confident as the first respondent to all injuries and incidents; prepare required injury/incident reports
Ensures all operations are conducted with safety of staff and customers as first priority, and in accordance with the Injury and Illness Prevention Plan and other safety policies.
Adheres to Associated Students' Code of Safe Practices
Reports accidents to supervisor and reviews changes required to avoid reoccurrence; Ensures completion proper documentation is completed for each accident (employee and/or non-employee) and forwards to supervisor.
Reports maintenance problems and/or broken and unsafe equipment to the appropriate party immediately.
Minimum & Preferred Requirements
Must be a regularly enrolled SDSU student carrying at least six units per semester
Previous work experience as a lifeguard in an aquatic setting preferred
Participation and/or knowledge of Aztec Recreation programs and facilities preferred
Previous work experience as a swim lesson instructor preferred
Licenses & Certifications:
Must be certified in American Red Cross Lifeguarding and CPR/AED for the Professional Rescuer prior to the first day of work
Water Safety Instructor certification preferred
Must complete Gender Awareness training within 30 days of hire
Attend and participate in Aztec Recreation staff trainings and monthly meetings
Must be able to work under pressure and make respectable decisions
Must be a self-starter and be willing to complete tasks and initiate interactions with members and guests without direction
Must be professional and courteous at all times
KNOWLEDGE, SKILLS & ABILITIES
Must possess excellent customer service skills, including written and oral communication
Must have strong English language skills and the ability to read, write and verbally communicate at a level appropriate to the duties of the position
Ability to work with a diverse group of people effectively and diplomatically
Ability to take initiative and complete additional projects in the absence of the supervisor
Ability and interest to work in a fast-paced environment and contribute to a team
SCHEDULE & WORKING CONDITIONS
This is a part-time position with a work schedule that consists of 10- 20 hours per week during the academic school year, 25-37 hours/week during summer with consideration of the employee's academic schedule. Work availability requires working early mornings, evenings, weekends and holidays.
WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While working indoors, the lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by dust, etc. Work is generally performed within an office environment, with standard office equipment available. Possible exposure to distracting/uncomfortable noise levels may require hearing protection to be worn when performing duties.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical requirements include but are not limited to: walking, walking over rough or uneven surfaces, bending, stooping, climbing, and working in confined space, lifting, pushing, pulling and carrying loads.
Depending on job tasks, physical demands may require standing and walking for extended lengths of time and may require lifting, pushing, pulling, moving and carrying items up to 50 pounds (unassisted) and 75 pounds (with assistance), and using ladders.
Inside the Organization:
Reports to the Aztec Aquaplex Supervisor
Interacts with other full-time staff within Aztec Recreation, including, but not limited to the Recreation Director, Associate Director of Member Services & Facilities, and Aquaplex part-time staff
EMPLOYMENT CATEGORY: Range 2, Step 2: $17.30
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered this position with Associated Students. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current Associated Students employees who apply for the position. Fingerprinting is required for all employee and volunteer positions that have direct contact with minor children.
Founded in 1897, San Diego State University is a public institution of higher education located in southern California. SDSU is the oldest and largest university in San Diego and the third largest in the state. SDSU continues to gain recognition as a leader in higher education.Join SDSU and make a difference through meaningful work that contributes to knowledge and provides rich opportunities for students. The dynamic synergy between SDSU and the San Diego region furthers SDSU's excellence and global impact. Every member of our team can proudly proclaim, "I Am SDSU."In addition to SDSU, three not-for-profit auxiliary employers operate to provide services for the University. The SDSU Research Foundation furthers the educational, research and community service mission of SDSU. Aztec Shops provides a diverse portfolio of products and services including operation of the SDSU Bookstore, SDSU Dining, and management of commercial and real estate properties surrounding the campus. Associated Students of SDSU is a student-directed organization that manages programs and facilities enjoyed by students, faculty, staff, and the community-at-large.