The Tech Lifeguard (TLG), a member of the Springside Chestnut Hill Academy (SCH) Innovation Team, is responsible for assisting with technology support for SCH’s faculty, staff, and students. In addition to providing support, the TLG is charged with finding creative solutions to problems, collaborating with colleagues, and being imaginative in his/her approach to solving problems. The TLG position normally works during regular business hours and does require occasional flexible scheduling, including some evenings, early AM, and weekend events.
Essential Functions
Works on cutting-edge Apple hardware and software to fix problems, teach users new technologies, and create solutions when none exist.
Utilizes Google Workspace and related Google Marketplace apps to support both on site and remote learning.
Works with and supports a wide range of systems (i.e. classroom AV, databases, JAMF, CrashPlan, etc…)
Responds to in-person and remote requests, phone calls, help desk tickets, emails, IMs, video conference, and other communication tools.
Be a creative problem solver when required.
Leads one-on-one and group training sessions.
Research solutions to problems that are beyond the scope of the current knowledge base.
Work on tasks as assigned by the CIO or Director of Infrastructure.
Prepare, manage and staff events as needed (microphones, sound, live streaming, etc…)
Calls technology companies to handle warranty and non-warranty repairs.
Attends staff meetings, open houses, special events, etc., as required.
Carries, sets up, operates, and disassembles AV and technology equipment
Other duties as assigned by CIO and other team members.
Qualifications
Bachelor’s degree or recent college graduate with demonstrated experience in the technology arena. Education or technology background a plus.
Mac and iOS certified technician (ACMT, ACiT).
Fluent with audiovisual and computer technologies, including Google Workspace. Windows and Android are a plus.
Innovative thinker who is able to effectively understand how technology works.
Strong analytical technical capabilities and the ability to work through technology difficulties and filter information from faculty and students.
Requires a person who will excel in a collaborative, elastic, and fast-paced team environment.
Must be physically and mentally capable of performing multiple tasks while working on multiple projects
simultaneously under “deadline” situations.
Must have a personal smartphone to run apps needed for the Team.
Springside Chestnut Hill Academy’s Pre-K–12 program is informed by what today’s students need to thrive in college and beyond and is supported by nearly 300 combined years of academic leadership in boys’ and girls’ education.
Through a rigorous college-preparatory curriculum grounded in project- and passion-based learning, SCH students build resilience and a sense of agency while gaining an unparalleled intellectual foundation for lifelong learning and growth.
Students who attend SCH experience a robust, state-of-the-art academic program intently focused on preparing them for their future. The SCH experience is designed for those who are willing to be challenged, work hard, cultivate an independent mind, and exercise their creativity and curiosity will find the curriculum engaging and rewarding. At the same time, they will discover a nurturing and stimulating learning environment led by a dedicated, passionate, and highly educated faculty. At SCH, the community created by students and faculty is authentic and strong. It is a community in which each student’s unique gifts and capabilities are respected and valued and given just the right combination of challenge and support to... ensure that each student thrives.
SCH’s educational model is distinguished by single-sex education for the lower grades (Pre-K through 8) followed by a coed Upper School. This unique structure expresses SCH’s belief in the benefits of single-sex academic instruction in the lower and middle grades and recognition of the value of coeducation in a student’s final preparation for college and beyond.
Through this unique structure, SCH is able to offer age-appropriate learning environments for every stage of a child’s social and intellectual development. Faculty in the Lower and Middle Schools are experts in the different ways that boys and girls learn and have designed their curriculum to support these different learning styles. Beginning with the merging of gender cultures in Upper School, students are exposed to an ever-widening array of perspectives and opinions as part of their final preparation for becoming citizens of a global community.
