Responsible for the creation and oversight of high-quality aquatic programs at Thrive and Sun Valley Aquatic Center. This is accomplished by developing, planning, promoting, implementing and supervising all aspects of aquatic programs including interacting with staff members, volunteers, City officials, City employees and the public. Other duties will include performing administrative and technical tasks, creation and adherence to program budgets, and providing support to the Aquatic Supervisor.

Work Hours: Varies 

Essential Functions

• Embodies and regularly references The Lewisville Way while training instructors and handling member concerns.
• Develops, plans, promotes, implements and supervises aquatic programming including, but not limited to: open swim, swim lessons, swim team, specialty aquatic programs and events.
• Evaluates participant feedback of all aquatic programs and facilities, makes recommendations for improvements and ensures quality standards are met.
• Monitors and identifies aquatic programming trends and community needs.
• Identifies, targets, attracts, recruits and hires high quality instructors to conduct aquatic programs to meet the needs of the community.
• Assists in preparing aquatic program content for the LEAF brochure and any additional content requested for both internal and external use.
• Assists with the development and implementation of the aquatic budget to meet established cost recovery standards for aquatic programming.
• Regularly reviews content available on online related to all aquatic programming to ensure information stays relevant. Site include, but are not limited to: Customer registration portal, City website, Facebook, and other social media.
• Works various shifts, including evenings and weekends.

Education

• Bachelor's Degree required. Bachelor’s Degree with major course work in recreation, health, fitness, sports management, or a related field preferred. Every two years of related job experience may substitute for one year of the education required.

Experience

• 2 years related experience in recreation programming or aquatic management required. 

 KNOWLEDGE, SKILLS & ABILITIES:

• Skill in use of personal computer including Microsoft Office, Open Office or similar word processing programs, e-mail and the internet.
• Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type.
• Possess a strong customer service focus and respond professionally to request and inquiries from guests, members and staff.
• Ability to demonstrate control and a pleasant demeanor in challenging situations.
• Ability to operate small hand tools used for general maintenance of pool and rental facilities.
• Ability to operate and maintain equipment such as chemical controllers, circulation pumps, sump pumps, sprayers, and pool vacuums.
• Ability to effectively prioritize workload and schedule instructors and programs for maximum efficiency.
• Ability to communicate policies and procedures to personnel.
• Ability to climb 18-foot ladders.
• Ability to accept responsibility and account for his/her actions.
• Ability to follow instructions, safety practices and standard operating procedures in performing assigned tasks.
• Ability to be punctual and attend work regularly working a flexible schedule, working days, nights, weekends and holidays as required.
• Ability to perform work accurately and thoroughly.
• Ability to communicate clearly and concisely, both orally and in writing.

Preferences 

• Water Safety Instructor Certification or equivalent certification preferred.
• Certified Park and Recreation Professional certification preferred.

Special Requirements

• Must submit to and pass a pre-employment drug test.
• Must possess a valid State of Texas Drivers License Class “C” and good driving record as defined by City policy.
• Must have valid Lifeguarding Certificate which includes the CPR/First Aid Certificate. 
• Must hold or have ability to obtain lifeguard instructor’s certificate within 6 months of hire.
• Must hold or have ability to obtain Certified Pool Operator License (CPO) or Aquatic Facility Operator (AFO) within 6 months of hire.